Privacy Policy

This Privacy Policy outlines how Golden Century, operating under the license of Curacao eGaming, collects, uses, and protects your personal data when you engage with our online casino services. We are committed to ensuring that your privacy is protected and that your personal information is handled in accordance with Australian data protection laws and gambling regulations.

Data Collection

When you register to use our services, we collect various types of personal data, including but not limited to:

• Registration Data: This includes your name, date of birth, address, and contact details.
• Payment Details: We collect information necessary to process transactions, including credit card numbers, bank account information, and transaction history.
• Technical Logs: Our system may automatically collect data such as your IP address, browser type, operating system, and device information. This data helps us enhance your user experience and maintain the security of our platform.
• Cookies: We use cookies to improve site functionality and track performance. Cookies are small files placed on your device that help us recognize you when you return to our website.

Purpose of Data Usage

The data we collect serves multiple purposes, including:

• Account Management: To create and manage your account, verify your identity, and provide customer support.
• Marketing Communication: With your consent, we may send you promotional materials and updates about our services, including information about new online pokies and bonuses.
• Anti-Fraud Checks: We conduct checks to prevent fraudulent activities and ensure the integrity of our platform.
• AML Compliance: We adhere to Anti-Money Laundering (AML) regulations, which require us to verify user transactions and report suspicious activities to relevant authorities.
• KYC Procedures: We implement Know Your Customer (KYC) protocols to ensure that all users are of legal gambling age and to prevent underage gambling.

Data Sharing

We may share your personal data with:

• Payment Providers: To facilitate financial transactions and ensure secure processing of payments.
• Verification Partners: To comply with KYC and AML regulations, we may disclose your information to third parties responsible for identity verification.
• Regulatory Authorities: In compliance with applicable laws, we may be required to provide your data to government or regulatory bodies.

User Rights

As a user, you have specific rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal data under certain circumstances, subject to legal obligations.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data if you believe it is inaccurate or unlawfully processed.

To exercise these rights, please contact our support team.

Cookie Policy

Golden Century uses cookies to enhance your browsing experience. Our cookie policy includes:

• Essential Cookies: These are necessary for the functionality of our website, enabling you to navigate and use the features of our online casino platform.
• Analytical Cookies: We use these cookies to collect information about how visitors engage with our website. This helps us analyze performance and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates. The date of the last revision will be indicated at the top of this document.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to the support team for assistance. We are committed to addressing your inquiries and ensuring your privacy is respected.